Course Title:
Developing Internal Consulting Skills

Course Objective:
To equip internal professionals with the mindset, tools, and methods of a consultant, enabling them to identify organisational problems, design value-driven solutions, and lead execution effectively within their organisation.
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Target Audience:
- Mid-level managers and team leads across functions (HR, IT, Operations, Finance, etc.)
- Project and program managers, Business Analysts
- Internal change agents and improvement specialists
- Business Development Officers
- Strategy Development Teams
- High-potential employees transitioning into strategic roles

Key Learning Modules:
1. Diagnostic Thinking & Problem Identification
- Tools for root cause analysis (e.g., 5 Whys, Fishbone Diagrams)
- Data gathering through interviews, observation, surveys
- Stakeholder analysis and mapping
- Framing problems and opportunities

2. Influencing & Advisory Skills
- Building trust and credibility internally
- Communicating recommendations with clarity and confidence
- Managing resistance and organisational politics
- Framing insights for executive decision-making

3. Execution & Sustainability
- Designing solution roadmaps
- Cross-functional collaboration & stakeholder engagement
- Agile execution and iteration
- Enbedding Sustainable Change
- Measuring impact and course-correcting

Expected Outcomes:
- Assess internal problems using consulting frameworks and translate them into clear, actionable problem statements.

- Advise and influence stakeholders effectively using structured communication and facilitation techniques.

- Design and implement practical solutions in collaboration with cross-functional teams.

- Drive internal change initiatives with agility, resilience, and measurable results.