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Course Title: ISO 20700 Guidelines for Management Consultancy

Course Overview:

This training program is designed to provide professionals in the management consulting field with a comprehensive understanding of ISO 20700, the international standard that provides guidelines for management consultancy services.


Participants will learn the key principles, processes, and best practices outlined in ISO 20700 and how to apply them to enhance the quality of their consultancy services.


The course aims to prepare consultants and consulting firms for ISO 20700 certification and compliance.


Course Duration: 1 Day

Course Objectives:

By the end of this course, participants will be able to:

  1. Understand the purpose and significance of ISO 20700 in management consultancy.

  2. Familiarize themselves with the key principles and concepts outlined in ISO 20700.

  3. Learn how to apply ISO 20700 guidelines to improve the quality of management consultancy services.

  4. Develop processes and documentation in line with ISO 20700 requirements.

  5. Prepare for ISO 20700 certification and compliance.

  6. Enhance client trust and confidence by adhering to international standards.

  7. Identify areas for continuous improvement in consultancy services.

  8. Apply ISO 20700 principles to real-world consulting scenarios.


Course Outline:

Module 1: Understanding ISO Standards

  • Overview of ISO and its role in setting international standards

  • Importance of ISO standards in various industries

  • Introduction to ISO 20700

Module 2: ISO 20700 Overview

  • Purpose and scope of ISO 20700

  • Key principles and concepts

  • ISO 20700 vs. other relevant ISO standards

Module 3: ISO 20700 Principles and Processes

  • Client relationship and contract management

  • Problem-solving and solution delivery

  • Risk management and quality assurance


Module 4: Documentation and Compliance

  • Developing documentation in compliance with ISO 20700

  • Quality control and audit processes

  • Preparing for ISO 20700 certification

Module 5: Integrating ISO 20700 into Consulting Practices

  • Adapting existing consultancy processes to ISO 20700

  • Employee training and awareness

  • Client communication and ISO 20700 compliance


Module 6: Continuous Improvement

  • Monitoring and measuring performance against ISO 20700

  • Identifying areas for improvement

  • Case studies and practical application of ISO 20700 principles

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